If you aren’t delighted with your purchase or made a mistake during the order, please contact our customer service team within 14 days after receiving the products. We’ll provide a free exchange or a refund, and only shipping fees apply. Each order is eligible for a one-time exchange/return.
You have 30 days from the date you receive the glasses to contact us for a return, covering any possible defect in materials and workmanship; we will remake new glasses for you at no additional charge or issue a full refund after the issue is confirmed.
You’re eligible for a one-time replacement pair within 12 months (P.S. This only applies to products with noticeable defects in the craftsmanship).
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